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Explore a selection of voice technology solutions delivered by Kas One for clients across various industries.

[Completed] Migration of legacy telephony to Teams Telephony

[Completed] Migration of legacy telephony to Teams Telephony

Project Current Solution:

  • Avaya Solution
  • Office Location, 2 buildings
  • 2x PBX systems connected with E1 Lines
  • 1000 Users
  • 1000 DID numbers
  • 800 Hard Phones

Project Goals:

  • Teams Telephony
  • Office Location, 2 buildings
  • Single Virtual Cloud Hosted SBC over SIP Telephony
  • 1000 Users/1000 DID numbers
  • HardPhone Reduction - 95%
  • HardPhone Recommendation
  • Headset Recommendation

Project Steps and Comments:

The company wants to decommission the legacy PBX systems and get cloud-hosted telephony infrastructure instead. The company wants to reduce the amount of physical phones and use softphones and headset instead. Few of the steps that need to be done in order to complete the migration and move all current services to Teams telephony while maintaining the required functionalities.

  1. Discussion with provider for an offer for SIP Trunk services to virtual SBC.
  2. Preparation for the cloud SBC deployment
  3. Deployment, implementation and configuration of the SBC.
  4. Configuration and recommendations for all other components - Auto Attendants, Phones, VLANs, Headsets.
  5. Pilot, where couple of users test the new telephony in order to provide feedback.
  6. Feedback and reiterate based on feedback. This step is repeated until we are ready for migration.
  7. Planning the migration, coordinated with provider and company.
  8. Hypercare period to resolve any issues raised after the migration.
  9. Smooth sailing.

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